Service Manager

Job summary An exciting opportunity has arisen for a dynamic and motivated person to join the Community Wellbeing and Mental Heath (CWAMH) senior management team at Sheffield Children's NHS Foundation Trust. Within the CWAMH Care Group we provide services that support and nurture the physical, emotional, and mental health of children and young people. The post holder will exemplify the Trust values in their own behaviours and will embody compassionate leadership and will be able to manage a demanding workload and deliver to deadline. We are looking for a Service Manager with a positive mindset who motivates and drives others forward with enthusiasm and inspiration. You will enjoy working with a range of stakeholders both within the Trust and across the health and care system. You will be responsible for service delivery, planning and performance management of clinical services within CWAMH, including Occupational Therapy, Physiotherapy and Dietetics. You shouldpossess exceptional communication, negotiation and interpersonal skills and thus the ability to quickly develop strong working relationships across a range of professional groups. Main duties of the job Key responsibilities will include leading on effective and efficient management of the complete clinical pathway, service planning and improvement, development of business cases, contracting and workforce planning. The successful candidate will play a significant part in ensuring that safety and quality as well as assurance and governance processes are fit for purpose. About us Sheffield Children's is one of three stand-alone specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people." Outstanding patient careBrilliant place to workLeader in children's health Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working. Job description Job responsibilities The Service Manager will lead on a number of clinical service areas across the Care Group. The activities undertaken will require the following actions and behaviours:- Working closely with clinicians in order to achieve optimal decisions for overall patient care. Building processes around patients. In the interests of patient care, supporting the principle of treatment as close to the patients home as possible. Ensuring that the decisions taken are fully informed and properly balanced, taking account of collective, as well as individual need, and the requirements to manage within available resources. Genuinely promoting and supporting delivery of national and local healthcare targets as one of the ways of raising healthcare standards for all. Wherever possible, seeking to set higher local targets for delivery of healthcare than are prescribed normally. Always comparing to high performing organisations to ensure continuous learning from others. Supporting, involving and developing staff whilst requiring delivery and performance to high standards. Contributing to the partnerships within the community with health, social care, academic partners and major business, amongst others. Inclusive Recruitment & Selection We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change. We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Trust Values The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values: Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care Person Specification Qualifications and Training Essential Masters level degree or equivalent level of relevant management experience Evidence of ongoing professional development Desirable Post graduate qualification Management qualification Experience Essential Significant relevant managerial experience Personal attributes Essential Proven leadership skills Excellent and robust interpersonal and communication skills Proactive and self motivated, with the ability to motivate others Ability to work independently and demonstrate a high degree of autonomy Ability to prioritise own workload appropriately Able to work as part of the multi-professional team Flexible to meet service needs Ability to work in a challenging and busy environment whilst meeting set deadlines Well organised and able to manage time effectively Assertive and confident Approachable and enthusiastic Desirable Ability to mediate successfully / resolve conflict situations Knowledge and Skills Essential Knowledge of NHS direction and policy initiatives Proven change management skills in a complex health care setting Experience in budgetary and resource management Knowledge, understanding and experience in Risk Management and Governance issues Experience in managing complex organisational change projects Desirable Experience in capacity and service planning within an acute health care setting Familiarity with ICT based management & clinical information systems Experience of writing Service Level Agreements